Account Cancellation Policy

Last updated: September 27th, 2024

1. Introduction

This Account Cancellation Policy outlines the process and implications of cancelling your account on the Meru Srinagar app ("we," "our," or "us"). We respect your right to control your data and provide this straightforward process for account cancellation.

2. How to Cancel Your Account

To cancel your account:

  1. Log in to your Meru Srinagar app account
  2. Go to the Settings or Account section
  3. Select "Cancel Account" or "Delete Account"
  4. Follow the prompts to confirm your decision

If you encounter any issues, please contact our support team at [Your Support Email/Phone].

3. What Happens When You Cancel

When you cancel your account:

  • Your profile and personal information will be removed from our active databases
  • Your access to the app's services will be terminated immediately
  • Any ongoing service requests or bookings will be cancelled
  • Your data will be retained for a period of [X days/months] before permanent deletion, as required by law

4. Data Retention and Deletion

After cancellation:

  • We retain some information for a limited time to comply with legal obligations, resolve disputes, and enforce our agreements
  • After [X days/months], all your personal data will be permanently deleted from our systems
  • Anonymized or aggregated data may be retained for analytical purposes

5. Reactivation

If you change your mind within [X days] of cancellation, you may be able to reactivate your account by contacting our support team. After this period, reactivation may not be possible, and you may need to create a new account.

6. Refunds and Payments

  • Any outstanding payments for services used before cancellation will still be due
  • We do not offer refunds for any unused portion of paid services
  • If you have questions about billing, please contact our support team

7. Third-Party Data

While we will remove your data from our active databases, please note that:

  • Information shared with service providers through our platform may still be retained by them
  • You may need to contact these service providers directly to request data deletion

8. Changes to This Policy

We may update our Account Cancellation Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Account Cancellation Policy, please contact us at:

merusrinagar@gmail.com